100% Money Back Guarantee
WHEN IT DOES AND DOES NOT APPLY
Hiring a team of experts always gives you the best opportunity of becoming a German dual citizen. That’s why our clients hire us—because we give them support at every step of the lengthy application process.
For this reason, we offer a 100% money-back guarantee for our Full Service package in specific cases.
What is Our Policy?
You will receive your fee back paid for our services if:
- you apply three times
- each application is permanently denied
In this case, you won’t pay anything for our services.
Now, some cases are more complex than others and the guarantee isn’t universal. Confirm with us beforehand if your case qualifies for this guarantee. If eligible, the guarantee will be clearly included in your service agreement—all part of our commitment to full transparency.
When the Guarantee Does Not Apply
What exactly voids the guarantee? Any of the following:
- Non-payment or late payments: If service fees are not paid on time.
- Ignoring legal advice: If you choose not to follow our guidance on crucial steps for your application.
- Missing appointments: If you fail to attend scheduled consulate meetings or interviews.
- Withholding authorization for document collection: If you don’t provide the necessary permissions for us to gather essential documents for your application.
We prepare a comprehensive Citizenship Kit for your initial appointment to help ensure all paperwork is complete, but we cannot control delays or processing times.
Additional Fees
Our service fees cover core aspects of the citizenship process, but certain additional costs may apply based on the specifics of your case. These may include:
- Certificate fees: Charges for official documents such as birth or marriage certificates, which vary by country and document type.
- Document preparation costs: Fees for notarization, legal translation, postage, and on-site research, if necessary.
- Authorization and certification fees: To ensure all documents meet submission requirements for German authorities.
All additional expenses will be detailed in your invoice, with receipts provided for transparency. These costs are billed separately from service fees and are due upon receipt.
For those using our Citizenship Assistance Program or Executive Package, you will be responsible for any related out-of-pocket expenses for document preparation. Payment plans are available for our service fees only, not for extra services like document certification or translation.
Questions about our money-back guarantee or how we can assist with your German citizenship application? Schedule a FREE consultation call with our experts. We’re here to guide you toward obtaining your German citizenship.
